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Financial Ombudsman Service
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#	Item
31	NHBC Customer Charter Our charter for dealing with our customers NHBC’s Customer Charter sets out our Add to Reading List Source URL: www.nhbc.co.uk Language: English - Date: 2016-08-10 09:08:48 Housing in the United Kingdom National House Building Council Dispute resolution Financial Ombudsman Service Ombudsmen in Australia Legal professions Consumer protection Ombudsman Government Law Ethics
32	ANNUAL REPORTThis report is submitted in accordance with sectionof the Legal Profession Act, 2007, pursuant to which the Legal Profession Board of Tasmania is to prepare and present to the Minister a Add to Reading List Source URL: www.lpbt.com.au Language: English - Date: 2015-10-18 23:19:00 Consumer protection in the United Kingdom Solicitors Legal Ombudsman Financial Ombudsman Service
33	Assembly Members Pension Scheme (NIA guide to the Internal Dispute Resolution Procedures Add to Reading List Source URL: www.niassembly.gov.uk Language: English - Date: 2015-07-07 09:56:30 Pensions in the United Kingdom Department for Work and Pensions Legal professions Government Pensions Advisory Service Pensions Ombudsman Pensions Act Business Ombudsman Economy Financial services Master Trust
34	For residential customers Steps to resolve your complaint We aim to make sure that we Add to Reading List Source URL: www.eonenergy.com Language: English - Date: 2016-03-10 09:26:40 Legal professions Dispute resolution Government Professional studies Economy Consumer behaviour Consumer complaint Customer experience management Citizens Advice Ombudsman Financial Ombudsman Service Ombudsman for Banking Services and Investments
35	Microsoft Word - Amended BOS 2009 FINALdoc Add to Reading List Source URL: www.rbs.in Language: English - Date: 2014-03-27 10:13:30 Banking Ombudsman Scheme Legal professions Economy of India Government Banking in India India Reserve Bank of India Ombudsman Bank Dispute resolution Ombudsmen in Australia Financial Ombudsman Service
36	Special Projects Initiative Romania Annual Report 2007 Better Regulation Approach Steps Add to Reading List Source URL: www.spi-romania.eu Language: English - Date: 2008-12-02 06:49:09 Bank Financial Ombudsman Service
37	© Financial Ombudsman Service Ltd, Gorffennaf 2011 Add to Reading List Source URL: financial-ombudsman.org.uk Language: English - Date: 2011-09-06 06:20:00
38	Microsoft Word - FN93_final copy.docx Add to Reading List Source URL: www.cgap.org Language: English - Date: 2016-08-03 15:15:22 Economy Marketing Consumer protection law Consumer behaviour Structure Consumer protection Informed consumer Consumer organizations Consumer complaint Online shopping Choice Financial Ombudsman Service
39	Consultation response: FCA Review of retained provisions of the CCA Response by the Money Advice Trust Date: May 2016 Add to Reading List Source URL: www.moneyadvicetrust.org Language: English - Date: 2016-05-18 05:39:53 Economy Consumer Credit Act Finance Money Financial services Consumer protection Collection agency Financial Ombudsman Service Credit agreements in South Africa
40	issue 133 May/Juneombudsman news essential reading for people interested in financial complaints – and how to prevent or settle them Add to Reading List Source URL: www.financial-ombudsman.org.uk Language: English - Date: 2016-06-28 08:51:22 Economy Money Payment systems Finance Financial Ombudsman Service Credit card Insurance The Organ

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